You can expect a bill once we have received payment or denial of payment from your insurance company. If you are paying the bill yourself (that is, if you are not filing with an insurance provider) you should receive a bill within 10 days after you have received service.
Hamilton Hospital’s patient billing department will send you letters 30, 60 and 90 days after the date of service. Please read this correspondence carefully, as it contains important information regarding the status of your account. If you are covered under an insurance policy or another party is responsible for your hospital bill, yet you receive a letter stating that you are responsible for the bill, contact a Customer Service Representative at (940) 564.5521, immediately.
Hamilton Hospital’s Patient Finance Department will coordinate benefits for patients covered by more than one insurance policy. To do this, make sure we are provided with a copy of both insurance cards.
Your deductible and coinsurance amounts are determined by the insurance plan in which you are enrolled. This information should be included in your insurance benefits handbook. If you cannot find this information or have other questions, contact your insurance provider.